These help to offset the natural churn that goes on in most businesses. Depending on the nature of your business and loyalty yeti?ek, especially if you opt for a tiered loyalty yeti?ek, this is an important metric to track.Mü?terileri memnun etmek ve ald?klar? hizmetten ihtiyaçlar? do?rultusunda faydalanmalar?, onlar? o meslekletmeye ba?lamlar. B